Terms and Conditions for Petdiscounts.com.au
Last Updated: [Date]
1. Introduction
Welcome to Petdiscounts.com.au (“the Site”). The Site is owned and operated by Square Deals Pty Ltd (ABN 36635607386) (“we,” “us,” “our”). These Terms and Conditions govern your access to and use of our website and services, including the purchase of any products through the Site.
By accessing, browsing, or making a purchase on Petdiscounts.com.au, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use or access this Site.
2. Products for Animal Use Only
All products sold on Petdiscounts.com.au are designed and intended for use by animals only. They are not for human consumption or use.
- Choking Hazard: Small items and parts can pose a choking hazard. Keep all products, especially small parts, away from children and pets during use and storage.
- Supervision Required: You must supervise your animal(s) and any persons (including children) during the use of any product purchased from us. We are not responsible for any injury or damage resulting from the unsupervised or improper use of our products.
3. Third-Party Reseller & Limitation of Liability
Square Deals Pty Ltd acts as a third-party reseller. We source products from various suppliers and manufacturers.
- No Liability: To the fullest extent permitted by law, Square Deals Pty Ltd, its directors, employees, and agents expressly disclaim all liability for any loss, damage, or injury (including direct, indirect, incidental, special, consequential, or punitive damages) arising from:
- The use, misuse, or inability to use any product purchased from our Site.
- Any acts, errors, or omissions of the product manufacturers.
- Any product descriptions or information provided by manufacturers.
- Your Responsibility: It is your responsibility to use products as directed and for their intended purpose. Our liability is limited to the maximum extent permitted by Australian Consumer Law.
4. Pricing and Product Information
- Accuracy: We strive to ensure all information on our Site, including product descriptions and prices, is accurate. However, errors may occur.
- Incorrect Prices: We reserve the right to correct any errors in pricing or product information at any time. If a product is listed at an incorrect price due to a typographical error or error in pricing information, we retain the right to refuse or cancel any orders placed for that product.
- Sale at Our Discretion: We will notify you if a product’s correct price is higher than the stated price on our site and provide you with the option to confirm your order at the correct price or cancel it. We are under no obligation to supply a product at an incorrect price.
5. Order Acceptance and Cancellation
All orders placed through the Site are an offer to purchase. We reserve the right to accept or decline your order for any reason at our sole discretion, including but not limited to:
- The unavailability of the product.
- Errors in the product description or price.
- Issues identified by our credit and fraud avoidance department.
- Suspected fraudulent or illegal activity.
If we cancel your order after your payment has been processed, we will issue a full refund to your original payment method.
6. Stock Availability
Our website is updated periodically, but not in real-time. As such, items displayed on the Site may be out of stock.
- If an item you have ordered is out of stock, we will notify you as soon as possible and process a full refund for the unavailable item.
- We apologise for any inconvenience caused by stock unavailability.
7. Shipping Policy
Shipping costs and delivery timeframes are estimates only and are provided by our third-party carriers. We are not liable for any delays in delivery that are beyond our reasonable control, including but not limited to carrier delays, weather events, or incorrect shipping address provided by you.
8. Returns and Refunds Policy
Please see our detailed [Returns and Refunds Policy] (link to a separate page) for specific instructions on how to return a product. Our policy is designed to be compliant with the Australian Consumer Law, which includes guarantees that products must be of acceptable quality, fit for purpose, and match their description.
9. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Square Deals Pty Ltd or our content suppliers and is protected by Australian and international copyright laws. You may not use, reproduce, or distribute any content from this Site without our express written permission.
10. Privacy
Your privacy is important to us. Please review our [Privacy Policy] (link to a separate page), which also governs your use of the Site, to understand our practices regarding your personal information.
11. Governing Law
These Terms and Conditions are governed by the laws of [State/Territory, e.g., New South Wales], Australia. You irrevocably submit to the exclusive jurisdiction of the courts of that state.
12. Changes to Terms and Conditions
We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion by posting updates and changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Square Deals Pty Ltd
Sydney, Australia, 2229
Disclaimer: This document is a general template and does not constitute legal advice. It is recommended that you consult with a qualified legal professional to ensure your Terms and Conditions are fully compliant with all applicable Australian laws, including the Australian Consumer Law.